Privacy Policy

Who We Are

KC Retailers Container Shop is an Australian supplier of shipping containers, portable buildings, container homes, storage solutions and related products.

Information We Collect

Depending on your interaction with our website, we may collect:

• Name
• Email address
• Phone number
• Delivery and billing addresses
• Business information
• Payment transaction information (processed securely by payment providers)
• IP address
• Browser and device information
• Website usage analytics
• Cookies and similar technologies
• Customer enquiries and communications

How We Use Your Information

Your information is collected only for legitimate business purposes including:

• Processing container orders
• Scheduling deliveries throughout Australia
• Providing quotations and invoices
• Customer support
• Order updates and delivery notifications
• Fraud prevention and security
• Improving website performance
• Legal and accounting obligations
• Marketing communications (only with consent where required)

Cookies & Analytics

Our website uses cookies and analytics technologies to improve user experience, remember preferences, understand visitor behaviour and optimize our services.

These technologies may include Google Analytics, Google Ads, and similar advertising platforms. You may disable cookies through your browser settings, although some website features may no longer function correctly.

Payments & Security

We do not store complete payment card information on our servers. Payments are securely processed by trusted third-party payment providers that comply with industry security standards.

All reasonable technical and organizational measures are implemented to protect customer information from unauthorized access, misuse, loss or disclosure.

Sharing Information

We never sell or rent your personal information. Information may only be shared where necessary with:

• Shipping and logistics providers
• Payment processors
• Professional advisers
• Government authorities when legally required
• Technology and hosting providers

International Data Transfers

Some technology providers may store information outside Australia. Where this occurs, we take reasonable steps to ensure information receives protection consistent with Australian privacy laws and internationally accepted security standards.

Marketing Communications

We may occasionally send updates regarding promotions, new products, special offers or company news. You may unsubscribe at any time using the unsubscribe link or by contacting us.

Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete information where legally permitted
• Withdraw marketing consent
• Lodge a privacy complaint
• Request information about how your data is processed

Data Retention

Personal information is retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

Children's Privacy

Our products and services are intended for adults and businesses. We do not knowingly collect personal information from individuals under 18 years of age.

Australian Privacy Compliance

KC Retailers Container Shop operates in accordance with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)
• Spam Act 2003 (Cth)
• Electronic Transactions Act 1999
• Consumer protection obligations applicable throughout Australia

Google Merchant Center Compliance

We maintain a transparent privacy framework designed to meet Google Merchant Center requirements. Customers are clearly informed regarding:

• What personal information is collected
• Why it is collected
• How it is used
• How it is protected
• How customers can contact us
• How customers may request access or deletion where applicable